ORDERING
Please feel free to contact us for any reason. We’re here to answer your questions and gladly assist you with any information regarding your order or our products.
Colorado Concrete Accessories
2474 Industrial Blvd
Grand Junction, CO 81505
- By Email: [email protected]
- By Phone: 800-287-2808 or 970-242-4651, or
- By Fax 970-245-1819, Hours: 7 am-5 pm (Mountain Time), M-F
- By Mail:
Colorado Concrete Accessories
2474 Industrial Blvd
Grand Junction, CO 81505
HOW TO ORDER
By Phone, Email, In-Person, On-Line Order Form, or Fax
Products can be ordered by phone or in person at our office during regular business hours: M-F, 7 am – 5 pm, Mountain Time. When placing your order, please make sure you have the item name and your credit card ready. You may also fax your order 24/7 to 970-245-1819. Please include each item's name, description, color, size, and quantity being ordered. We will contact you with pricing and delivery/shipping options. Please include your shipping address and desired timeline for receiving your order. Also include your name, phone number, or email address if we have any questions or need clarification concerning your order.
You may also place your order through our website. Simply fill out this form with what you need and we’ll follow-up with you during business hours once we receive your order. Please note that you will still need to pay over the phone or in-person as our website cannot process payments.
SHIPPING & DELIVERY
We ship via the following carriers: UPS, FedEx, local and regional carriers. Not all items can be shipped due to weight, size, or regulatory restrictions. We will contact you by the next business day to confirm your order.
EXPECTED DELIVERY TIMES:
Standard Shipping
Orders placed with Standard Shipping usually arrive within 5 to 10 business days.
2-3 Day Shipping
Orders placed with 2-3 Day Shipping Monday through Friday (excluding holidays) before 10:00 a.m. MST usually arrive within the 2-3 business days window. If we receive your order after 10:00 a.m. MST or on weekends and holidays, orders will usually arrive in 4 business days. A surcharge will be added to the standard shipping for this service.
Overnight Shipping
Orders placed with Overnight Shipping Monday through Friday (excluding holidays) before 10:00 a.m. MST usually arrive on the next business day. Orders placed with Overnight Shipping Monday through Friday after 10:00 a.m. MST or on weekends and holidays typically arrive within two business days. A surcharge will be added to the standard shipping for this service.
PO Boxes
Shipping to PO Boxes is not available.
International
Shipping to an International address is not available.
PAYMENT & PRICING
We accept Visa, MasterCard, and Discover. Customers with a current, signed credit agreement may place orders on account. Contact us about setting up a credit account. Click here for an application.
Pricing and specifications are subject to change without notice. While we do our best to keep our website up to date, we recommend you contact us if you have any questions. The applicable Sale Tax depends on the state of residence and will be added to the final order.
WARRANTY & RETURNS
Product Warranty
The manufacturer’s warranty covers our products. Please contact for more information.
RETURNS
Please call or e-mail us before sending any return. We will provide shipping instructions at that time.
In general, ship your return package with a carrier that can provide tracking and insurance. All items that are shipped to you in the original manufacturer’s packaging must be returned in the same packaging. Once your return is received and processed, we will issue a refund to the original credit card or send you the exchange item you requested. Please make returns within ten days after contacting us about the return. A copy of the original purchase receipt must accompany all returns. Please note that a 15% Restocking Fee may apply to any non-warranty return.
Return Shipping Care
Inspect your order carefully upon receipt. If your order is damaged during shipping, you must report it immediately to the delivery service to make your claim. Please also contact us at 800-287-2808 for further information as soon as possible.